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VWT service ‘round the clock!

24/7 Valerie Wilson Travel Reservations Team:

vwt@empirecls.com
800-281-3058 USA /Canada
201-472-4571 INTERNATIONAL

24/7 Customer Care Team:

customer@empirecls.com

800-451-5466 X 2896

Become an EmpireCLS
EXPERT
in less than 10 minutes!

Welcome Valerie Wilson Travel


“On behalf of all of us at EmpireCLS, as your Preferred Partner in chauffeured ground transportation worldwide, we are truly excited to build relationships with each of you, and privileged to service the needs of your highly valued clients”.
- David Seelinger, Chairman & CEO


Experience the EmpireCLS difference:

4 distinct services.
1,000 + cities across 6 continents.
1 singular “go to” resource for all chauffeured ground transportation needs.


 

Chauffeured Vehicles (from premium sedans to 56-passenger motor coaches)
Providing corporate, leisure & entertainment ground transportation services for many of the world’s influencers, disrupters, top CEOs, dignitaries, executives and Hollywood elite.

VIP Airport Greeters (inbound/outbound/terminal to terminal/gate to gate, expedited airport services, gates greets)
Likening to a personal concierge, clients revel in this extra level of care and expedited service, which alleviates some of the headaches in today’s daunting airport experience.

Hi-level Security Transportation (our privately owned global security division, Secure Car)
Servicing any worldwide requests and locations where special security measures are needed, such as discretionary bodyguards, armored & un-armored vehicles and transbriefs.

Groups, Meeting & Events (dedicated team of group dynamos)
Team of dedicated MICE specialists providing group services for leading brands in a multitude of industries such as sports, fashion, entertainment, music and the corporate sector. During recent Hollywood award-season festivities, EmpireCLS led the way with more vehicles on red carpets than any other provider, including 200 vehicles for the Oscars and over 250 for the Golden Globes, which we have been servicing for 25 years. Contact us for all your roadshow and entertainment touring needs.



Get to know the premium services & benefits we’ve been known for since 1981:
  • EmpireCLS boasts the chauffeured industry’s largest privately owned fleet, with over 650 vehicles in the NY, LA and SF metro areas (corporate owned locations)
  • EmpireCLS features the youngest fleet on the road, with vehicles retired within two years
  • EmpireCLS chauffeurs are uniformed employees, ensuring a quality control and service consistency which competitors who have owner-drivers, farm out or franchise cannot deliver
  • EmpireCLS employs multi-lingual chauffeurs, speaking a combined total of 25 languages in corporate owned locations
  • EmpireCLS provides English speaking chauffeurs when traveling internationally
  • EmpireCLS chauffeurs are trained in the art of etiquette and service by our hotel partner Four Seasons Hotels & Resorts
  • EmpireCLS Global Affiliate Partners are top chauffeured companies, fully vetted and contracted to meet our premium standards, trained to deliver EmpireCLS quality and services worldwide
  • EmpireCLS in-vehicle amenities include bottled water, phone chargers and complimentary Wi-Fi in major markets
  • EmpireCLS services are always quoted and billed in USD
  • EmpireCLS is honored to be currently nominated for “Best Chauffeured Services Worldwide” in Luxury Travel Advisors’ Awards of Excellence 2019
  • EmpireCLS quotes are all-inclusive, no hidden fees
  • EmpireCLS offers flat-rate pricing for airport transfers in most major markets
  • EmpireCLS chauffeur alerts provide contact and arrival info via text and/or email
  • EmpireCLS chauffeurs undergo extensive drug, alcohol and government background checks with vigorous 21-day training period and random checking throughout the year
  • EmpireCLS offers child and infant seats in most major markets upon request
  • EmpireCLS military grade firewall and encryption protects all client information
  • EmpireCLS protects your client with $5M in auto liability insurance, per passenger for each trip
  • EmpireCLS carries $5M in cyber insurance, protection from internet-based risks
  • EmpireCLS is the chauffeured house car service for 22 four and five-star hotels on both coasts, 17 of which are Virtuoso properties
  • EmpireCLS is the recipient of “Best Limousine Service” award by the NYC Association of Hotel Concierges


Useful flyers for reference:



Your EmpireCLS Contacts:


Account Executive:
Gary Stevens, Executive Director, Sales & Marketing
201-588-2411 / Gary.Stevens@EmpireCLS.com

Account Support Lead:
Frank Marano, Sales Coordinator
201-588-2259 / Francesco.Marano@EmpireCLS.com


Account Support Team:
800-451-5466 x 2897 / AE@EmpireCLS.com

Customer Care Team:
800-451-5466 x 2896 / AE@EmpireCLS.com
customer@EmpireCLS.com